Refund Policy

We Believe in Fair Treatment!

Digital Guide Refunds:

• First 30 days? You can get your money back
• No tricky questions in the first two weeks
• After two weeks, just tell us what went wrong
• We’ll help fix the problem first if you want
• Money goes back the same way you paid

Service Appointment Refunds:

• Cancel a day early? Full refund!
• Last-minute emergency? We understand – partial refund
• Didn’t show up? We might keep a small fee
• Something went wrong on our end? Full refund plus a free service
• Parts ordered just for you? Those might not be refundable

How to Get Your Money Back:

1. Send us an email ([email protected])
2. Tell us what happened (good or bad, we want to know)
3. Include your order number (helps us find you quickly)
4. We’ll respond within 24 hours (usually faster!)
5. Money back in 5-7 days (banks take their time)